Shipping Policy

Thank you for shopping with Fun Art Club! We carefully prepare and package every order from our studio in Palma de Mallorca, Spain.

Shipping Destinations

We offer worldwide shipping. Available shipping methods may vary depending on the destination, package size and product type.

Shipping Costs

Shipping costs are calculated automatically at checkout based on the delivery address, package weight, dimensions and selected shipping method.

Processing Times

Orders are prepared before shipment. The estimated processing time will be displayed on the relevant product page or communicated in the order confirmation.

Please note that processing time is separate from delivery time.

Estimated Delivery Times

Delivery times vary depending on the destination and selected shipping service. An estimated delivery timeframe will be shown at checkout whenever available.

Delivery estimates are provided by the shipping carrier and are not guaranteed. Delays may occur due to customs procedures, public holidays, weather conditions or other circumstances outside our control.

Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes or handling fees charged by the destination country.

These charges are not included in the product or shipping price and must be paid by the customer. Fun Art Club is not responsible for delays caused by customs clearance.

Customers are responsible for checking the import requirements of their destination country before placing an order.

Tracking

When tracking is available, the tracking information will be sent by email once the order has been shipped.

Please allow some time for the carrier’s tracking system to update.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address.

If an order is returned because the address was incorrect, incomplete or the package was not collected, the customer may be responsible for any additional shipping costs required to resend the order.

Lost, Delayed or Damaged Packages

Once an order has been handed to the shipping carrier, delivery is managed by the carrier.

If your package arrives damaged, please contact us as soon as possible and include:

• Your order number
• Photos of the damaged product
• Photos of the packaging
• A description of the damage

Please keep the original packaging while the issue is being reviewed.

For delayed or missing packages, please contact us so we can help you request further information from the shipping carrier.

Handmade and Original Products

Many of our products and artworks are handmade or individually created. Small variations in colour, texture, size or finish are natural and are not considered defects.

Contact

For questions about your order or shipment, please contact us through the contact details provided on our website.